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Administrative Specialist II- Language Services Program


 

The Department of Elections is recruiting Administrative Specialist II's who will also support the Language Services Program at King County Elections.  These individuals must be able to read, write, understand and speak Korean and/or Spanish at the language proficiency testing level used by the Department.
 
This position translates documents, participates in engagement and education/registration activities, assists voters by providing interpretation, conducts research, and provides administrative support in the voter services division.
 
King County Elections manages elections for nearly 1.2 million voters in King County; the largest vote-by-mail county in the United States.  Using some of the most advanced technology, practices and equipment in the nation, KCE conducts up to four elections annually.  Learn more at www.kingcounty.gov/elections.aspx
 
The Department of Elections - is searching for an energetic and resourceful professional who likes to "get stuff done". The Administrative Specialist position in the Elections Department combines an exciting, fast paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will thrive in an innovative, fast-paced environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done. 
 
If you have any questions regarding this position, please contact Queniya Lassiter, Human Resources Analyst at Queniya.Lassiter@kingcounty.gov or call 206-477-3773.

Job Duties

  • Translate or proof election-related documents and web materials to Spanish or Korean, including but not limited to: voter registration information, letters and other correspondence to limited English speaking (LES) voters including, notice of elections, ballot titles and voters' pamphlet information, candidate statements, ballot measures, resolutions and related materials.
  • Answer inquiries from Spanish- or Korean- language voters.
  • Review, edit and proofread all translated documents produced by translation service providers and others for accuracy, clarity and consistency.
  • Participate in engagement events which publicize election services and resources.
  • Improve work processes, address quality control issues, and document procedures.
  • Provide established policies, procedures, codes, regulations and other relevant sources, in English and Spanish or Korean, to internal and/or external customers in writing, face-to-face or by telephone.
  • Deal with sensitive and/or potentially challenging customer service situations.
  • Research and summarize specialized or technical information from varied sources. This may require selecting the most appropriate material and the use of spreadsheets and customized database applications.
  • Research and resolve questions, problems, or inquiries from voters, staff, citizens and/or stakeholders.
  • Provide overall voter services administrative support, including performing duties related to document tracking, filing and data management. Regular use of Outlook, Word and Excel.
  • Assist voters' needs by researching voter demographics and other relevant data, reviewing voter registration data reports, and communicating with advocacy and community based groups and organizations.

 

Experience, Qualifications, Knowledge, Skills

Must be able to read, write, understand and speak Korean and/or Spanish at the language proficiency testing level.
 
High level of language to include interpreting, reading, writing and speaking in both English and Spanish or Korean (read and write Spanish or Korean and speak Spanish or Korean). (Candidates will be tested to determine translation skills and language proficiency.) 
Office and computer skills including the use of Word, Excel, and Outlook.  (Candidates will be tested on office and computer skills.) 
 
Ability to work under pressure and meet strict deadlines. 
Ability to work both independently and as a member of a team.
Ability to organize work assignments, set priorities, and follow through on work assignments.

Desirable Qualifications:
Experience in translation of written documents in Korean or Spanish, including the translation of technical or legal documents. 
 

Supplemental Information

Applications will be screened for qualifications and completion of all the required materials and forms.  The most competitive applicants may be contacted for further steps in the selection process, including Spanish or Korean/English language proficiency and translation skills, as well as office and computer skills.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.
 
If you need an accommodation in the recruitment process or an alternate format of this announcement, please inquire directly with the contact listed on the job announcement or the department's Human Resources Service Delivery Manager.

 

https://www.governmentjobs.com/jobs/1383522/language-services-community-engagement-program-supervisor-ii

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